Refund and Dispute Policy

Refund Policy

This policy is issued by Grow More Biz Group, the legal entity operating under the brand name "Ah-Ha." All references to "Ah-Ha" in this document pertain to Grow More Biz Group.

We understand that circumstances may change, and we strive to accommodate our users with a fair refund policy. You may request a 100% refund up to two business days before the course start date. To be eligible for a refund, your request must be submitted at least 24 hours prior to the course start date.

Please note that no refunds will be provided under the following circumstances:

1. After the Course Start Date: Once the course has commenced, we cannot offer any refunds.
   
2. Violations of Terms or Guidelines: If your account is reported, banned, or your access to the course is disabled due to a violation of our Terms or Trust & Safety Guidelines, no refund will be granted.

3. Subscription Services: Refunds are not available for any subscription services.

We encourage you to review our Terms and Conditions to ensure compliance and to avoid any disruptions in your learning experience.

If you have any questions or require further assistance, please contact our support team.

Cancellation Policy

Cancellation Requests
You may cancel your enrollment and request a full refund up to two business days before the course start date. To ensure your cancellation is processed, please submit your request at least 24 hours prior to the course start date.

Please note that cancellations will not be processed, and no refunds will be issued under the following circumstances:

After the Course Start Date: Cancellations are not accepted once the course has started.

Violations of Terms or Guidelines: If your account is reported, banned, or your course access is disabled due to a violation of our Terms or Trust & Safety Guidelines, no cancellation or refund will be granted.

Subscription Services: Cancellations and refunds are not available for subscription services.